How to create a Carrier Account with Ship XL
When looking to set up a new account with Ship XL you will need to contact your account manager in Ship XL and advise that you are looking to despatch your account through MachShip. Please CC: integrations@machship.com in your email.
Your email should be as follows:
Hi Team,
I need to set up my account <insert account code> with Ship XL so that I may consign with my new FMS partner MachShip. Can you please advise what my consignment prefix should be?
Once the Ship XL team responds, you will then fill out the specific options:
Account Code - The account code will have been provided to you when your account was set up.
Consignment Prefix - This will be the prefix received in the above email from the carrier.
Reference Pools - Reference pools are utilised by MachShip in order to maintain a count on connote, manifest and item numbers. The reference pool will ensure that each of those numbers is unique to what we have sent to the carrier previously. More information can be obtained on reference pools here. Ship XL requires the creation of just 1 reference pool, for the Connote number.
To create the reference pool select the Create Carrier Reference Pool button at the bottom of the page.
If you are creating a new account then the Reference Pools will be set to the following fields:
Pool Name - Set as Ship XL Connote Ref Pool <Account Code>
Minimum Value - 1
Maximum Value - 999999 (that is six 9's)
Next Value - 1
Cyclical - No
It will appear as below:
Once created it will appear in the drop-down as below:
Test:
Once the account has been set up and all of the rates have been added, you will need to run a test to ensure that upon go-live, everything will run successfully. To do this, create a consignment - please make Reference 1, Reference 2, and the delivery special instructions THIS IS A TEST. Once this has been created, please manifest the consignment to the carrier. If you experience any issues, please contact support@machship.com.
If you receive a successful manifest message from MachShip then please send an email to your account manager and advise them that you are starting to despatch your Ship XL account through MachShip and that you would like to receive verification on the test file and permission to start to trade.
Advise the Ship XL team of the consignment number and request that they should cancel this to ensure that you are not charged. Please cc integrations@machship.com on this email so we can help if required.
On confirmation from the carrier team that the setup is validated, you are free to begin to consign.
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