You can edit a consignment’s details, such as contacts, addresses, items or dates, as long as it hasn’t been manifested yet.
Before you start
- You can only edit unmanifested consignments. Once a consignment is manifested, its details have already gone to the carrier’s system and can’t be updated in MachShip. To change a manifested consignment, contact the carrier with the consignment details.
- Reprint your labels after editing. Any change means the labels on your items are out of date.
How to Navigate to an Edit Consignment Page
You can open the Edit Consignment page from the Unmanifested Consignments page or from search.
What you change decides how you save it. Some changes save straight away. Changes that affect pricing mean you’ll need to choose a new route first.
You can update these details for both the pickup and delivery locations without changing the route or price:
Once you’ve made your changes, scroll down and click Update Consignment.
These changes can affect the price and the services available, so MachShip will ask you to choose a new route:
To save these changes:
If you’re putting items onto new packages, such as moving several cartons onto a pallet, use the repack feature to copy the original item details across. You won’t need to enter dangerous goods (DG) items again, or the contents details for international shipments.
In the Items section, you’ll see:
To repack:
Note: The transfer options stay greyed out until you remove the original items.
Once you’ve saved your changes, reprint all labels for the consignment and put them on the items. Replace the old labels so the carrier scans the correct details.