How to create a Carrier Account with TGE Intermodal (formerly known as Toll Express) / Toll NQX / TGE Tasmania (formerly known as Toll Tasmania)

How to create a Carrier Account with TGE Intermodal (formerly known as Toll Express) / Toll NQX / TGE Tasmania (formerly known as Toll Tasmania)

When looking to set up a new account with TGE Intermodal you will need to fill out the form linked below:
https://forms.office.com/r/4K32pFyw9H

When filling out this form you would provide the details below:

Is this request a New Range or Replenishment Request? - This would be New Range Request

Company Name - this would be your business's name or the name of the business that owns the account with Team Global Express

Team Global Express Business Unit -  This would be either Intermodal and Specialised OR Tasmania depending on the brand you are setting up


Once provided you would then fill out the below:
Account Number - This would be the account number you hold for either Intermodal or Tasmania with TGE

Using MyTeamGE API's Please select the answer as Yes


You would then provide the below:
Trading Partner Name -  This will always be MachShip

Then please provide the details below and your email address which will enable your to receive the detail from MYTGE


You would then submit the request


Once the TGE Intermodal team responds then we need to fill out the specific options. 


Account Code - The account code would have been provided to you when your account was set up

Source System ID - set to be MACHSHIP

Consignment Prefix -  Set this to be 9352978

Reference Pools - Reference pools are utilised by MachShip in order to maintain a count on connote, manifest, and item numbers. The reference pool will ensure that each of those numbers is unique to what we have sent to the carrier previously. More information can be obtained on reference pools here. TGE Priority requires the creation of 3 reference pools, for the Connote number

To create the reference pool select the Create Carrier Reference Pool button at the bottom of the page. 

If you are creating a new account then the Reference Pools will be set to the following fields:

Pool Name - Set as Intermodal Connote Pool <Account Code> 
Minimum Value - will be the lowest number in the range provided by TGE in the email above
Maximum Value - will be the highest number in the range provided by TGE  in the email above
Next Available Reference -  will be the lowest number in the range provided by TGE in the email above
Cyclical - No

 

It will appear as below:


Once created it will appear in the drop-down as below:


Primary Reference Type:

For certain carriers, MachShip is configured to utilise the internal reference known as the MachShip number as reference one. This is done for carriers to ensure

1. Known reference for invoice reconciliation

2. Known reference for tracking

This may affect how you are currently working with a carrier and as such if you wish to still use your reference please set the primary reference type as Customer Reference


Is exempt from item label duplication:

Note: This option is only available if you are using the new TGE Integration type (TGE Intermodal MyTGE Complete Integration)

Affixing 2 labels per pallet is a requirement by TGE so the system will generate 2 labels by default. However, if you only want to print 1 label for each item, you can set your account to be exempted from generating 2 copies of item labels.
To do this, you just need to set the below flag to "YES":


Test:

Once the account has been set up and all of the rates have been added, you will need to run a test to ensure that upon go-live, everything will run successfully. To do this, create a consignment - please make Reference 1 and Reference 2 and the delivery special instructions THIS IS A TEST. Once this has been created please manifest the consignment to the carrier. If you experience any issues please contact support@machship.com.

If you receive a successful manifest message from MachShip then please send an email to integrate@teamglobalexp.com and advise them that you are starting to despatch your Intermodal account through MachShip and that you would like to receive verification on the test file and permission to start to trade. Please include the label pdf's for the manifest, the connote, and the items. 

Advise the support team of the connote number and request that they should cancel this to ensure that you are not charged. Please cc integrations@machship.com on this email so we can help if required. 

On confirmation from the support team that the setup is validated, you are free to begin to consign.