When looking to set up a new account with Metro Express Transport Group you will need to contact your Account Manager and advise them that you are looking to despatch your account through MachShip. The carrier email per STATE is to be contacted with one of the below list:

• opsqld@metroexpress.com.au or QLD State Manager - QLD Operations
• opsnsw@metroexpress.com.au or NSW State Manager - NSW Operations
• opsvic@metroexpress.com.au - VIC State Manager - VIC Operations
• opssa@metroexpress.com.au or SA State Manager - SA Operations

Please CC: integrations@machship.com in your email.

Your email should be as follows:

Hi Team, 

I need to set up my account <insert account code> with Metro Express Transport Group so that I may consign with my new FMS partner MachShip. Can you please advise what Connote Prefix should be? 

Can you also configure to have tracking statuses sent back to the MachShip FTP Directory and let me know once completed?

Once the Metro Express Transport Group team responds, we can begin to fill out the specific options. 

The specific options for Metro Express Transport Group are:

Account Code - The account code would have been provided to you when your account was set up. 

Connote Prefix - This would be a free text field - it is suggested that you make this a unique field - like an account code

Reference Pools - Reference pools are utilised by MachShip in order to maintain a count on the connote, manifest and item numbers. The reference pool will ensure that each of those numbers is unique to what we have sent to the carrier previously. More information can be obtained on reference pools here. Metro Express Transport Group require the creation of 2 reference pools, for the Connote Number and the Manifest number.

To create the reference pool select the Create Carrier Reference Pool button at the bottom of the page. 

If you are creating a new account, then the Reference Pools will be set to the following fields:

Pool Name - Set as Metro Express Manifest Ref Pool <Account Code> 
Minimum Value - 1
Maximum Value - 999999 (that is six 9's)
Next Value -  1
Cyclical - No

Pool Name - Set as Metro Express Connote Ref Pool <Account Code> 
Minimum Value - 1
Maximum Value - 999999 (that is six 9's)
Next Value -  1
Cyclical - No

It will appear as below:

Once created, it will appear in the drop-down as below:

 

             
Once done, click on the Save Carrier Account button.

Test:

Once the account has been set up and all of the rates have been added, you will need to run a test to ensure that upon go-live, everything will run successfully. To do this, create a job and type in the Reference 1, Reference 2 and the Delivery Special Instructions as THIS IS A TEST. Once this has been created it will be booked in with the carrier. 

If you receive a successful manifest message from MachShip then please send an email to the Metro Express Transport Group Team and advise them that you are starting to despatch your Metro Express Transport Group account through MachShip and that you would like to receive verification on the test file and permission to start to trade.

Please include the job number and request that they should cancel this to ensure that you are not charged. Please CC: integrations@machship.com on this email so we can help if required. 

On confirmation from the support team that the setup is validated, you are free to begin to consign.