When setting up a new account with Courier Express, you will need to contact your Account Manager and advise them that you are looking to despatch your account through MachShip and would like to get your tracking configured for your account. Please cc integrations@machship.com in your email.

Your email should be as follows:

Hi Team, 

I need to set up my account <insert account code> with Courier Express so I can consign with my new FMS partner MachShip.  Can you please configure the status and POD tracking for my account and let me know once this has been completed?

Once the Courier Express team responds then, you will need to fill out the specific options:

Account Code - The account code would have been provided to you when your account was set up. 

Consignment Prefix - The consignment prefix should be your Account Code. 

Reference Pools - Reference pools are utilised by MachShip in order to maintain a count on the connote, manifest and item numbers. The reference pool will ensure that each of those numbers is unique to what we have sent to the carrier previously. More information can be obtained on reference pools here. Courier Express requires the creation of just 1 reference pool, for the Connote number.

To create the reference pool select the Create Carrier Reference Pool button at the bottom of the page. 

If you are creating a new account then the Reference Pools will be set to the following fields:

Pool Name - Set as Courier Express Connote Pool <Account Code> 
Minimum Value - 0
Maximum Value - 999999 (that is six 9's)
Next Available Reference -1
Cyclical - No

It will appear as below:

Once created it will appear in the drop-down as below:

Should you already be trading on an existing account please set the next available field as 1000 consignments higher than the highest connote number on your previous account. 

Ratecard:

Courier Express are configured to price off the Carriers System and as such you will need to extract and upload the ratecard in the below format. This will contain all the available services for the Courier Express local movements. 

Notes:

1. Set your Account Code in the Ratecard Section

2. Add the available services provided/assigned to you by Courier Express under the Service column

3. Please set the From Zone and To Zone:

This will be set off the state your account is based in.

Test:

Once the account has been set up and all of the rates have been added, you will need to run a test to ensure that upon go-live, everything will run successfully. To do this, create a job- please make Reference 1 and Reference 2 and the delivery special instructions THIS IS A TEST. Once this has been created it will be booked in with the carrier. 

If you receive a successful manifest message from MachShip then please send an email to the Courier Express Team and advise them that you are starting to despatch your Courier Express account through MachShip and that you would like to receive verification on the test file and permission to start to trade.

Please include the job number and request that they should cancel this to ensure that you are not charged. Please cc integrations@machship.com on this email so we can help if required. 

On confirmation from the support team that the setup is validated, you are free to begin to consign.