In order to ensure that the MachShip labels are set to be the size of the label produced by the printer, MachShip has facilitated the ability to set measurements on a printed document.

To do this, open the installed MachShip Printing App in your machine/computer, click the cog button and select Configure Printer Settings.

A pop-up modal will appear for the Configure Printer Settings:

Paper Sizing is related to the Label size. If these fields are left blank, they will default to the settings on the printer. A standard item label is 15cm x 10cm.

Margin Sizing settings allow the ability to specify the margin on the label. For example entering Top:2.5cm, Left:1.5cm, Bottom:2.5cm and Right:1.5cm will condense and center the label. 

Note: If you set ONLY the Margin Sizing and left the Paper Sizing to blank, your margins will not be the exact values specified as the printer will resize the label to fit on the label.

Troubleshooting: Labels or Barcodes Appear Too Small

If your printed labels appear smaller than expected, or if barcodes are difficult to scan, this is typically caused by margin settings that are too large. Large margins reduce the available printable area, causing all label content—including the barcode—to be scaled down proportionally to fit within the remaining space.

Solution:

Reduce your margin values to increase the available print area. Recommended starting values for standard 15cm × 10cm labels:

• Top: 2cm
• Bottom: 2cm
• Left: 1.5cm
• Right: 1.5cm

After adjusting margins:

1. Verify that Paper Sizing matches your label dimensions (typically 15cm × 10cm)
2. Print a test label to confirm the barcode size has improved
3. Adjust margins further if needed

Note: Smaller margins = larger printable area = larger label content and barcodes.

Dithering: If you are seeing that the labels which are being printed are blurry or fuzzy then you will need to adjust the setting known as Dithering on your label printer. 

To do this, navigate to your printers and scanners section on your PC and select Printing Preferences. The screen should appear as below:

Set this to be None and then select Apply

 

Note: Do a test print to verify the successful configuration of the printer settings.