When sending through reference information to a carrier at times MachShip is required to utilise the unique MS Number as the main reference. For these carriers, MachShip has provided the facility for a user to change this to be their own reference. In MachShip, this is defined as the Primary Reference and it is set on the Carrier Account page.
How to navigate and change the Primary Reference Type
Navigate to Admin and select Carrier Account
Under the Manage Carrier Page, you may locate the carrier account you want to update via using the Company and Carrier text boxes, or use the general search text box:
Once verified, click on the cog button on the right corner of the screen and select Edit Carrier Account
On the Edit Carrier Account Page, you can configure the Primary Reference Type to be either be the MS Number or the Customer Reference:
Once done, click on Save Carrier Account for the carrier account update to apply.