Please Note: The set up below will not create or organise a daily pickup collection with your carrier. This will need to be organised with your account manager. The set up below will prevent MachShip from potentially booking multiple or duplicate pickups with the carriers in which you have a pre-arranged collection.

Important Limitation: Permanent Pickup only works when the consignment's "From" address is a saved Company Location. If you enter the address manually during consignment creation, the Permanent Pickup block will not apply, and MachShip will still send per-shipment pickup booking requests. Always ensure your dispatch/pickup address is saved as a Company Location for Permanent Pickup to function correctly.

Permanent Pickups

When to Use Permanent Pickup:

Use this feature when you have a standing daily collection agreement already arranged directly with your carrier. This prevents MachShip from sending individual pickup booking requests for each shipment, which can incur per-shipment surcharges. If you do not have a standing arrangement, use the 'Book Pick Up' checkbox on individual consignments instead.

To create a permanent pickup do the following:

1. Create the company location.

2. Select the Add Permanent Pickup button.

3. This will bring up the Create Link modal.

4. Select the carrier from the drop down. This will list all carriers which are assigned to that company.

5. Select the link type.

There will be 2 options they are:

• Link to Carrier
  The link to carrier option will block the pickup booking for this carrier for all services. 
• Link to Services
  This will provide a list of services applicable to the selected carrier. Select each service for which a permanent pickup has been booked.
  

  
  

  

• Select the Create Link button. The pickup will then appear as below: