Knowledge Base
Getting Started
New to MachShip? Start here
Testing, Trial and Training
Inside will contain all articles on how to configure a user or carrier account into test mode. This will enable a sandboxed environment where users can: - Train clients or users without sending any data through to the carrier - Test integrations end
Account Settings
User information
Company Administration
Articles relating to setting up a company, saved location, saved items and tracking configuration
Carrier Accounts
How to connect your Carriers to MachShip
Company Carrier Accounts
In order to enable access to the rates you have loaded into MachShip for you or your clients, you will need to create a Company Carrier Account.
Quoting
Quoting in MachShip is the simplest and quickest method in which to obtain a price and an ETA for your transport movement.
International
International Freight
Consignments
Articles outlaying how to create consignments in MachShip
Labels
Breakdown of How to Print Consignment based documentation in MachShip
Manifesting
How to send data to transport providers and to advise on pickups
Tracking
List of help articles explaining how to track consignments in MachShip
Dashboards & Reporting
List of articles explaining MachShip Reports, Dashboards and Data Grids
Reconciliation
Articles breaking down how to reconcile your freight invoices in Machship
Invoicing Clients
Series of help articles explaining how Broker clients can invoice out of MachShip
Dangerous Goods
How to Manage Dangerous Goods in MachShip
Receiver Pays
How to setup and consign Receiver Pays consignments
Workflows
How to Setup Custom Importers for Consignments and Invoices
Surcharges
How to Setup Surcharges in MachShip
API & Integrations
Articles explaining how to integrate with the MachShip API
Freight Broker
Specific Articles that will run through differences in sections for freight brokers
FAQs
Frequently Asked Queries